
planning
Policies, guidelines and manuals
Sectoral and institutional policies and guidelines
At Clínica Clofán all policies, guidelines and manuals are documented in the Quality Management System found in the Almera application.
For more information, contact the Quality area by email:gestion-calidad@clofan.com
manuals
Insurance Client Manual

For more information contact the email contracting@clofan.com
Corporate identity manual
Staff identification:all the collaborators of the Clofán Clinic are identified with the corporate card.
This is the staff that is part of the care:
Our staff
assistance charges
-
nursing assistant
-
Nursing Assistant Diagnostic Unit
-
Assistant of the Central Sterilization
-
User Security Assistant
-
Pharmaceutical Service Assistant
-
orderly
-
External Consultation and User Safety Coordinator
-
Coordinator of the Central Sterilization
-
Diagnostic Unit Coordinator
-
Pharmaceutical Service Coordinator
-
East Headquarters Coordinator
-
Medical address
-
surgical nurse practitioner
-
surgical instrumentation
-
chief of surgery
-
Head of Diagnostic and Optics Unit
-
general practitioner
-
plant ophthalmologist
-
care optometrist
-
Care and optical optometrist
-
Laser and refractive technical optometrist
-
Regent pharmacy
-
Code of conduct and ethics.
-
Strategic, sectoral and institutional plans (under construction)
-
Accountability Plan (not because it is a private institution)
-
Citizen Service Plan (under construction)
-
Anti-procedures Plan (under construction)
-
Anti-Corruption and Citizen Service Plan in accordance with article 73 of Law 1474 of 2011. (under construction)
Decisions of interest to the public
-
Action plan / public spending plan (under construction)
-
Programs and projects in progress (under construction)
Goals, objectives and management and/or performance indicators
-
Participation in policy formulation
-
splice reports
-
Control entity reports
-
Hospital waste reports:
-
Act Secretary
-
East Headquarters Minutes
-
Pharmacy visit report
-
Optical visit report:
-
Optical report 1
-
optics report 2
Informes trimestrales sobre acceso a información, quejas y reclamos