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Encuentra aquí los servicios de consulta especializada de Oftalmología y las subespecialidades - Clínica Clofán. specialized consultation ophthalmology and subspecialties Specialized consultation of Ophthalmology and the subspecialties ophthalmology consultation optometry consultation squint consultation ophthalmopediatrics Retina Cornea eye plastic ophthalmology consultation optometry consultation squint consultation ophthalmopediatrics Retina Cornea eye plastic

Como paciente de la Clínica Clofán tienes unos derechos y unos deberes, ¡conócelos aquí! Rights and duties of the users Every user regardless of ethnicity, sex, age, language, religion, political or any other opinion, economic position or social condition, has the right to: Receive clear and timely information regarding your illness, treatment, risks and prognosis, in addition to administrative and economic aspects. Be heard and have your needs and decisions taken into account. Be treated with privacy and confidentiality. Receive dignified, respectful and warm treatment. User rights Every user regardless of ethnicity, sex, age, language, religion, political or any other opinion, economic position or social condition, has the right to: Receive clear and timely information regarding your illness, treatment, risks and prognosis, in addition to administrative and economic aspects. Be heard and have your needs and decisions taken into account. Be treated with privacy and confidentiality. Receive dignified, respectful and warm treatment. Duties of the users Every user regardless of ethnicity, sex, age, language, religion, political or any other opinion, economic position or social condition, has the right to: Receive clear and timely information regarding your illness, treatment, risks and prognosis, in addition to administrative and economic aspects. Be heard and have your needs and decisions taken into account. Be treated with privacy and confidentiality. Receive dignified, respectful and warm treatment.

Conoce los requisitos de la Clínica Clofán para la solicitud de la historia clínica de pacientes. Medical history request Requirements for the request of the medical history The history and clinical records are private documents and subject to confidentiality, which can only be known by the user, the health team and the people authorized by current regulations. The request for medical history by third parties can only be submitted with prior written authorization by the user or in cases provided by law. Clofán, seeking to streamline the processes of processing and delivery of clinical records requested by users, presents the requirements demanded at the time of requesting the clinical history: If you are the owner of the medical record, you must request it in person with your identity document at the Document Administration Center window, 11th floor. If you are the father or mother of a minor user: • Original identification document of the father or mother requesting the medical history of the minor. • Identity document of the minor (it can be a copy), identity card or civil registry. If you are authorized by the father or mother of the minor: • Clinical history request letter format, in which you must specify the reasons for the medical history request signed by the father or mother of the minor. • Identity document of the minor (it can be a copy), identity card or civil registry • Original identification document of the person claiming the minor's medical history. If you are a relative or a third party authorized by the user: • Original identification document • Copy of the user identification document • Written authorization letter format specifying the reasons for requesting the medical history, signed by the user and by the authorized person. If you are a relative of a user of legal age in an unconscious or incapacitated state: • Original identification document • Copy of the user identification document • Written authorization letter format specifying the reasons for requesting the medical history and your commitment to use the information only for the aforementioned, preserving its confidentiality and reserve. • Document stating the state of disability or unconsciousness of the user. If you are a relative of a deceased user, you must attach: Letter in which you must specify the reasons for requesting the medical history and minimum data such as ID number, full names and surnames of the applicant. • Original death certificate or copy. • Marriage certificate of the deceased if it is the spouse who makes the request; or if the deceased was not married, but lived with this person, you must bring an out-of-court statement indicating that they lived together. • If the applicant is a brother or sister, you must attach the birth certificate of both the applicant and the deceased, to verify the relationship. • If it is the child or one of the parents who makes the request, you must attach the birth certificate to prove the relationship. • Photocopy of the identity card of the deceased. • Photocopy of the Applicant's identity card. If you only require the result of one exam: You must bear in mind that these documents are also part of the medical history, therefore, they are subject to confidentiality and custody upon delivery. The results of the diagnostic aid exams are delivered at the Document Administration Center window, 11th floor, within 5 business days of the exam. If you are a third party, you must present your identity document, the copy of the identity document of the user who took the exam and sign the required documents at the time of delivery. About letters of authorization: Clofán allows you to download a letter of authorization as an example to follow, but you can manage the content to your preference, guaranteeing that all the minimum data is included, such as identification and names of the applicant, the holder of the medical record, reason for request, date of request and signature. Each time a medical history request is required, it must be with a current date. About the documents presented: The documents presented will be used specifically to validate the information of the request, these can be attached to the medical record for traceability of the process or returned to the requesting user. Cost of the copy of medical history: The printing of the copy of the clinical history does not generate any cost. However, when it comes to long stories, sending it by email will be suggested. Hours of operation: From Monday to Friday from 07:00 a.m. to 1:00 p.m. m. to 06:00 p.m. m. continuous day and Saturdays from 08:00 a.m. to 1:00 p.m. m. at 12:00 p.m. Contacts Phone: 604 444 00 90 ext. 1173 Email: cad@clofan.com

Conoce aquí cómo debes realizar la preparación para tus exámenes oftalmológicos en la Clínica Clofán. Si tienes alguna duda, puedes comunicarte con nosotros. Preparation for exams fluorescein angiography It is an examination that is carried out at the bottom of the eye with an intravenous dye injection, which shows how the retina is anatomically and functionally, specifically the vascular irrigation. Submit a copy of the history or medical referral. Bring the creatinine result (if it was sent to you). Always come with a companion because it is done under pupil dilation. Do not suspend the medications you usually take and bring the formula or name of the same It does not require fasting, a light meal is recommended before the exam Be in comfortable clothes. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 2 hour ocular ultrasound It is an exam that by means of ultrasound evaluates the internal structures of the eye to determine its condition. Submit a copy of the history or medical referral. Suspend the use of contact lenses for a minimum of 3 days. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour eye biometry Through this test, the length of the eye can be measured, allowing the power of the intraocular lens to be implanted inside the eye after cataract surgery to be calculated. Submit a copy of the history or medical referral. Suspend the use of contact lenses at least three days before or according to instructions given by the treating physician. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour Visual field or campimetry Test that determines the width of the field of vision or visual field. It is mainly used in patients with suspected or diagnosed glaucoma. Submit a copy of the history or medical referral. Come rested, the exam should not be done in case of sleepiness, tiredness or difficulty concentrating. Bring the glasses (glasses) you use or the written formula. Do not be with the pupil dilated. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour Electrocardiogram The electrocardiogram evaluates cardiac function through a recording of the electrical activity of the heart. Submit a copy of the history or medical referral. The patient must inform about the medication they are using since some medications can alter the result. Do not exercise before the test and be as relaxed as possible, since any movement can alter the record. Duration 20 minutes Maximum availability of time 40 minutes Electroretinogram and electrooculogram Test that serves to establish the function of some cells of the retina through their stimulation with lights or intermittent patterns. Submit a copy of the history or medical referral. Do not apply makeup on the face. Bring the glasses you wear. Always come accompanied because it requires pupil dilation. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. Duration 20 minutes Maximum availability of time 1 hour clinical face photos Photographic images of different planes of the face and eyes. Submit a copy of the history or medical referral. Come without makeup in the eye area. Duration 20 minutes Maximum availability of time 40 minutes conventional photos of eye fundus and wide field Photographic images of the retina of the eye. They are taken with a retinal camera and are used to record pathologies or as a follow-up. Submit a copy of the history or medical referral. Always come with a companion as it is done with a dilated pupil. Discontinue the use of contact lenses. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes autofluorescence photos Photographs of the retina with the OPTOMAP camera, through a color filter that allows specific evaluation of some structures. Submit a copy of the history or medical referral. Always come with a companion as it is done with a dilated pupil. Discontinue the use of contact lenses. It cannot be done if there is an ongoing ocular infectious process or treatment bring glasses Cures to reduce discomfort to light due to dilated pupil. Duration 20 minutes Maximum availability of time 40 minutes Interferometry or PAM It is an exam that determines the visual acuity that a patient could achieve after cataract surgery. Submit a copy of the history or medical referral. Always come with a companion because in some cases it is done with a dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes pachymetry It is an exam that determines the thickness or thickness of the cornea through ultrasound. Submit a copy of the history or medical referral. Suspend the use of soft contact lenses at least 3 days before and rigid contact lenses at least 8 days or according to medical criteria. Do not wear makeup in the eye area. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes procedure with argon laser The argon laser is a light that produces photocoagulation of the tissues and is used especially to treat retinal pathologies such as diabetic retinopathy. It is also used in the anterior segment of the eye to cauterize some vessels and eyelash follicles. It is only performed by the ophthalmologist. It does not require fasting, a light meal is recommended before the exam. Come with a companion because in some cases the pupil dilates. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 2 hours Specular microscopy (endothelial cell count) Test through which a count is made and the shape of the cells of the corneal endothelium (innermost layer of the cornea) is studied. Submit a copy of the history or medical referral. Suspend the use of contact lenses 3 days before. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes pentacam Examination that analyzes in detail the anterior segment of the eye. Submit a copy of the history or medical referral. Suspend the use of soft contact lenses at least 3 days before and rigid contact lenses at least 8 days or according to medical criteria. Do not wear makeup in the eye area It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes YAG procedure laser and laser SLT The YAG laser is a light that produces tissue breakdown by a mechanism called photodisruption. It is used in ophthalmology to make small holes in the iris called iridotomy or also in the posterior capsule of the lens called capsulotomy. The SLT or selecta laser is a variety of YAG laser used for the treatment of some pathologies such as glaucoma. During the procedure the patient receives a light that produces the described effect. It is only performed by the ophthalmologist. It does not require fasting, a light meal is recommended before the exam. Come with a companion because in some cases the pupil dilates. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour ODP (ocular path difference) scan. Examination that records the optics of the eye from the cornea to the retina by means of a scanner. Submit a copy of the history or medical referral. Suspend the use of soft contact lenses at least 3 days before and rigid contact lenses at least 8 days or according to medical criteria. Come with a companion because in some cases it is done with pupil dilation. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 15 minutes Maximum availability of time 40 minutes visual evoked potentials It is a test that records eye activity in the brain. Submit a copy of the history or medical referral. Bring the glasses you use or the written prescription. Children under 5 years of age or with cognitive disabilities bring them drowsy to take the exam while asleep. Bring very clean hair without hairspray or gel to facilitate the adhesion of the electrodes. Avoid makeup on the face. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 2 hours OCT (optical coherent tomography or tomography optical coherence) It is a diagnostic method that allows obtaining high-resolution images of different intraocular structures. Come with a companion because in some cases it is done with pupil dilation. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. In anterior segment OCT to evaluate contact lenses, you must wear them. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour

¡Pide aquí tu cita de valoración sin costo para tu cirugía refractiva y deja de usar gafas! Entra para llenar el formulario - Clínica Clofán. Request your appointment now free valuation for your refractive surgery and stop wearing glasses Fill out the form and receive a free valuation appointment with a specialist from Clínica Clofán for your refractive surgery. During the appointment you will: With refractive surgery you can stop wearing glasses, thanks to the fact that you can correct: Clarify your doubts Know the budget for your surgery Access our financing plans Myopia: blurred vision from afar Farsightedness: blurred vision up close Astigmatism: blurred vision from far and near Presbyopia: trouble reading up close

Recibe atención en asesoría virtual y teleconsulta con nuestros especialistas en Oftalmología en la Clínica Clofán. virtual consulting and teleconsultation What is a virtual consultancy? It is a space for interaction with a specialist in ophthalmology or one of his specialties and its objective is to advise the patient on any procedure or treatment that he wishes to perform, resolve concerns and meet the specialist who would manage him once he travels to our institution for treatment. attention. This advice does not replace the face-to-face consultation, where it is later necessary to evaluate the visual condition of the patient to make decisions regarding the clinical management that it requires. How to request virtual advice with a specialist? You can access this service through the international office of theClofan Clinic , writing to us: +57 315 360 6728 Email: internationalservices@clofan.com Teleconsultation This service is aimed at patients who have previously been treated at the Clofán Clinic by one of our specialists. Teleconsultation allows the health professional to monitor the clinical evolution of the patient, identify risk factors and provide diagnostic and therapeutic advice if required.

Conoce el portafolio de servicios y consultas disponibles para mejorar tu visión en la Clínica Clofán. Briefcase Get to know our portfolio of services We have an offer of services and consultations available to improve your vision. Find out about our portfolio. Ayudas diagnósticas Our portfolio of exams to complement your ophthalmological care. see more Surgery Learn about our service offer doctors that we have at your disposal. see more specialty pharmacy Our portfolio of exams to complement your ophthalmological care. see more Priority consultation and specialized consultation For the attention of cases that do not give wait for a regular medical consultation. see more

Estos son los servicios de exportación que ofrecemos en la Clínica Clofán: láser - procedimientos y exámenes de diagnóstico. Da clic para conocer más. Our export services laser and procedures Intrastromal Ring Placement (INTACS) Placement of FERRARA Rings phakic IOL implantation AHMED Valve Implantation Endocyclophotocoagulation of ciliary processes blepharoplasty Antiangiogenic Therapy with Lucentis and Eylea Collagen cross linking Refractive Surgery (LASIK) with femtosecond diagnostic test Biometrics by IOL MASTER Oculus Pentacam Optical Coherent Tomography (OCT) wide field angiography Autorefraction, keratometry and pupillometry in OPD Scan

Accede a las políticas, lineamientos y manuales de la Clínica Clofán. planning Policies, guidelines and manuals Sectoral and institutional policies and guidelines At Clínica Clofán all policies, guidelines and manuals are documented in the Quality Management System found in the Almera application. For more information, contact the Quality area by email:gestion-calidad@clofan.com manuals Insurance Client Manual For more information contact the email contracting@clofan.com Corporate identity manual Staff identification:all the collaborators of the Clofán Clinic are identified with the corporate card. This is the staff that is part of the care: Our staff assistance charges nursing assistant Nursing Assistant Diagnostic Unit Assistant of the Central Sterilization User Security Assistant Pharmaceutical Service Assistant orderly External Consultation and User Safety Coordinator Coordinator of the Central Sterilization Diagnostic Unit Coordinator Pharmaceutical Service Coordinator East Headquarters Coordinator Medical address surgical nurse practitioner surgical instrumentation chief of surgery Head of Diagnostic and Optics Unit general practitioner plant ophthalmologist care optometrist Care and optical optometrist Laser and refractive technical optometrist Regent pharmacy Code of conduct and ethics. Strategic, sectoral and institutional plans (under construction) Accountability Plan (not because it is a private institution) Citizen Service Plan (under construction) Anti-procedures Plan (under construction) Anti-Corruption and Citizen Service Plan in accordance with article 73 of Law 1474 of 2011. (under construction) Decisions of interest to the public Action plan / public spending plan (under construction) Programs and projects in progress (under construction) Goals, objectives and management and/or performance indicators Participation in policy formulation splice reports Control entity reports Hospital waste reports: Act Secretary East Headquarters Minutes Pharmacy visit report Optical visit report: Optical report 1 optics report 2 Informes trimestrales sobre acceso a información, quejas y reclamos Informe transparencia

En la Clínica Clofán contamos con servicio de prótesis oculares de la mano de especialistas. ocular prosthesis ocular prosthesis Implantation and supply of ocular prosthesis and somatoprosthesis facial prostheses

Lee la línea de acción de la Clínica Clofán para mantener las condiciones para la atención humanizada y digna de nuestros pacientes. humanization

Este es un mecanismo de la Clínica Clofán de reporte de presuntas irregularidades en los comportamientos de los empleados y/o especialistas, que atente contra la ética y la moral. ethical line Programa de transparencia y ética empresarial Código de conducta - Español Código de conducta - Inglés