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En la Clínica Clofán contamos con servicios en prótesis oculares. prosthetist ocular LAURA MONTOYA GUTIÉRREZ Optómetra - Protesista Ocular 448 17 01 LEONARDO ORJUELA MARIÑO Optómetra - Protesista Ocular 448 17 01

Aquí se encuentran los canales de atención y servicios a la ciudadanía de la Clínica Clofán, especialistas en Oftalmología. Attention and service to citizens 1. Service channels and request an appointment 2. PQRSF Form General PQRSF query Anonymous PQRSF query 3. Digital security conditions digital security policy and information security Security Model and Privacy of the information Rules of behavior in front of the information system

Conoce la Política de Protección de Datos personales de la Clínica Clofán. 9. Procedures and services Compliance with principles and obligations of the general regime for the protection of personal data of theClofan Clinic . https://www.clofan.com/informacion-para-usuarios-2/politicas-de-proteccion/

En Clínica Clofán contamos con los más avanzados servicios de la más moderna clínica oftalmológica. Clofan Academy Clofan College Professional-oriented academic activity Ophthalmology, optometrists and related careers. see more Congress Academic space that brings together around 300 specialists, including attendees and lecturers, at a regional, national and international level with an excellent level. see more

Conoce a nuestros profesionales en Optometría de la Clínica Clofán. optometrists LAURA MONTOYA GUTIÉRREZ Optómetra 448 17 01 LEONARDO ORJUELA MARIÑO Optómetra - Protesista Ocular 448 17 01 DIEGO FERNANDO ALFARO VELÁSQUEZ Optómetra 448 17 01 CAROLINA GARCÍA Optómetra 448 17 01 DANNY MAURICIO HERNÁNDEZ FALLA Optómetra 448 17 01 KAMILA PÉREZ Optómetra 448 17 01 ALISON CASTRO Optómetra 448 17 01 YEIMY SÁNCHEZ Optómetra 448 17 01

Encuentra el cronograma de esta actividad académica de la Clínica Clofán orientada a profesionales de Oftalmología, Optometría y carreras afines. College Academic activity, oriented to professionals of Ophthalmology, Optometry and related careers. It normally takes place on Saturdays from 9 a.m. to 5 p.m. m. at 12m. College Schedule 2023 Date Issue Uveítis Urgencias oftalmológicas Optometría Neuroftalmología Catarata April April May July August November 1 29 27 22 26 28 Download your attendance certificate here 2018 January February March April May 2019 February March May June July October November 2023 April 1 April 29 May 27 2023 16 Marzo 13 Abril Some memories of our College events

Si eres usuario particular, de medicina prepagada o póliza, contáctanos a través de WhatsApp para agendar tu cita en la Clínica Clofán. Individuals, policies and prepaid New whatsapp number for appointments Remember that private users, of prepaid medicine and policy, can request an appointment through the WhatsApp of the clinic by writing to the new number: 315 761 66 78

En la Clínica Clofán contamos con diferentes servicios en consulta especializada de Oftalmología para atender las necesidades de nuestros usuarios. priority consultation and specialized consultation Optometry/Orthoptics vision therapy low vision Prosthesis adaptation Specialized consultation of Ophthalmology Cornea and refractive surgery Glaucoma neurophthalmology oculoplastic ophthalmopediatrics Oncology Orbit previous segment Ocular surface and uveitis retina and vitreous Cornea and refractive surgery Glaucoma neurophthalmology oculoplastic ophthalmopediatrics Oncology Orbit previous segment Ocular surface and uveitis retina and vitreous

Encuentra la misión, visión y valores de la Clínica Oftalmológica de Antioquia, Clofán. ¡Este es nuestro direccionamiento estratégico! strategic direction Mission Take care of the health and well-being of people, with the highest quality, dignified and humanized treatment, in a modern structure, with advanced technology and highly qualified personnel, who complement their work with support for teaching and research, to offer memorable and safe experiences. Vision To be a leading institution in Ophthalmology, a benchmark at a national and international level, recognized as a trustworthy entity and with guaranteed quality of care. Our values The first people I work at equipment Committed Professionals passionate innovators nearby

Accede a las políticas, lineamientos y manuales de la Clínica Clofán. planning Policies, guidelines and manuals Sectoral and institutional policies and guidelines At Clínica Clofán all policies, guidelines and manuals are documented in the Quality Management System found in the Almera application. For more information, contact the Quality area by email:gestion-calidad@clofan.com manuals Insurance Client Manual For more information contact the email contracting@clofan.com Corporate identity manual Staff identification:all the collaborators of the Clofán Clinic are identified with the corporate card. This is the staff that is part of the care: Our staff assistance charges nursing assistant Nursing Assistant Diagnostic Unit Assistant of the Central Sterilization User Security Assistant Pharmaceutical Service Assistant orderly External Consultation and User Safety Coordinator Coordinator of the Central Sterilization Diagnostic Unit Coordinator Pharmaceutical Service Coordinator East Headquarters Coordinator Medical address surgical nurse practitioner surgical instrumentation chief of surgery Head of Diagnostic and Optics Unit general practitioner plant ophthalmologist care optometrist Care and optical optometrist Laser and refractive technical optometrist Regent pharmacy Code of conduct and ethics. Strategic, sectoral and institutional plans (under construction) Accountability Plan (not because it is a private institution) Citizen Service Plan (under construction) Anti-procedures Plan (under construction) Anti-Corruption and Citizen Service Plan in accordance with article 73 of Law 1474 of 2011. (under construction) Decisions of interest to the public Action plan / public spending plan (under construction) Programs and projects in progress (under construction) Goals, objectives and management and/or performance indicators Participation in policy formulation splice reports Control entity reports Hospital waste reports: Act Secretary East Headquarters Minutes Pharmacy visit report Optical visit report: Optical report 1 optics report 2 Informes trimestrales sobre acceso a información, quejas y reclamos Informe transparencia

Encuentra nuestro organigrama, funciones, deberes y mapa de procesos. ¡Esta es la identidad de la Clínica Clofán! 3. Organizational structure and talent Mission and vision Our values They are the pillars that support our way of acting, working and doing things. They say how we are today and how we are going to be in the future. They talk about our way of understanding health and our relationship with people. They make us different and unique. Our values define us. Each of these values encompasses attitudes and qualities that build and reinforce our identity. In addition, each one is represented by an icon that helps to easily identify, remember and assimilate it. First things first, the people: Caring for people's health and well-being is our reason for being and the axis around which all our activity revolves. Our effort, commitment and dedication are aimed at providing our patients with security, peace of mind and confidence. To know in the best hands. Each person is unique, and the care we offer is also unique. A care adapted to your real needs, your emotionality and your personal and individual situation. To do this, we are committed to greater communication, closeness and empathy. This is the basis of the personalized attention that we offer at Clínica Clofán Quirónsalud, person-to-person attention. Teamwork: Teamwork is coordinating and integrating efforts to achieve a common result, putting the best of oneself at the service of a shared goal. The main value of teamwork in our company is collaboration. For it to exist, all members must have opportunities to contribute their knowledge and experience, and to be enriched by the contributions of others. Teamwork necessarily requires respect, dedication to service, autonomy, responsibility, proactivity, participation and dialogue among all members. When working as a team, personal responsibility becomes shared responsibility. Working as a team at Quirónsalud means believing that “together, we are more”. Passionate: The difference between "doing what should be done" and "wanting to do what should be done" is marked by the commitment and involvement that a person assumes with their work. At La Clínica Clofán we encourage this spirit of responsibility in each of the company's collaborators. By promoting the value of professional vocation, passion in daily work and loyalty towards the company's values, we achieve a greater feeling of belonging to the company and a higher level of commitment, which directly results in the quality of the service we provide. . Nearby: At Quirónsalud we are people who work caring for people, providing closeness, warmth and proximity. This translates into a friendly look, a closer contact, a softer tone of voice. We want to be recognized for our close treatment, our empathy and accessibility, and for generating a climate of trust, respect and communication. Commitment, which directly results in the quality of the service we provide. Professionals: At Quirónsalud, professional training is essential. We offer a level of assistance of the highest quality, and this degree of excellence is supported by professionals equipped with the training, experience and skills necessary to ensure the reliability of our actions, patient safety and the responsible use of technology. Innovators: Innovating is thinking like no one has ever thought before. It is having initiative to explore new paths and improve what already exists. At Quirónsalud, innovation is a present value, not only in the field of research, teaching and technology, but especially in day-to-day processes and tasks. Innovative thinking, an open mind and a creative attitude help us to obtain different results, to evolve and to be more effective. Innovating is leading. That is why at Quirónsalud, innovation involves everything. Committed: At Quirónsalud we work with a single goal: to improve the health and well-being of millions of people. We invest our resources in ensuring that our centers have the most advanced technology and medical techniques; we carry out important work in research and teaching to transfer the results of our advances to society as a whole; In addition, we develop environmental care policies. In short, we take care of people and the environment that surrounds us. functions and duties internal regulations Maps and descriptive letters of the processes All processes are documented within the Quality Management System in the Almera application. For more information, contact the Quality area gestion-calidad@clofan.com . summary organization chart Server Information Directory public, contractors and employees Directory of entities Ministry of Health National Superintendence of Health Sectional Secretariat of Health and Social Protection of Antioquia Directory of unions, associations and other interest groups Association and/or union Colombian Medical College Colombian Medical Federation National Academy of Medicine of Colombia Colombian Association of Clinics and Hospitals National Association of Nurses of Colombia Association of Pharmaceutical Chemists of Antioquia Colombian Association of Microbiology Colombian Association of Clinical Nutrition Job offers https://www.clofan.com/clinica-clofan/gestion-humana-3/

Encuentra aquí los entes y autoridades que vigilan a la Clínica Clofán y la población vulnerable que cuenta con atención preferencial. 7.Control Control entities that monitor the clinic (Entities and authorities that monitor it) Information for vulnerable population Clínica Clofán has in its quality management system identified the management of preferential users, in order to offer the care process under the necessary guidelines aimed at minimizing any risk associated with Your condition. User in an advanced state of pregnancy Blind user Oxygen user Dependent with transport oxygen Minor User Early Childhood (0 – 5 years), Infancy (6 – 11 years) User in Incubator or Stretcher Users with an obvious mental or physical disability User with Diabetes Mellitus, insulin dependent and being managed with hypoglycemic oral medications For more information, contact the Quality area gestion-calidad@clofan.com COURT DEFENSE