En la Clínica Clofán nos comprometemos a prestar servicios de salud con altos estándares de calidad, personal idóneo, tecnología avanzada en oftalmología y con la implementación de procesos que cumplan con la normatividad vigente y garanticen resultados confiables. quality management Quality politics At Clínica Clofán we are committed to providing health services with high quality standards, qualified personnel, advanced technology in ophthalmology and with the implementation of processes that comply with current regulations and guarantee reliable, clear and timely results. Continuous improvement and organizational learning allow us to achieve safe and humanized care for the well-being and satisfaction of the needs and expectations of our stakeholders, building customer loyalty, achieving profitability and sustainability for members and the General Social Security System. in health. At Clínica Clofán we are committed to providing health services with high quality standards, qualified personnel, advanced technology in ophthalmology and with the implementation of processes that comply with current regulations and guarantee reliable, clear and timely results. Continuous improvement and organizational learning allow us to achieve safe and humanized care for the well-being and satisfaction of the needs and expectations of our stakeholders, building customer loyalty, achieving profitability and sustainability for members and the General Social Security System. in health. Conoce nuestros indicadores

En la Clínica Clofán queremos escucharte, deja tu pregunta, queja, reclamo, sugerencia o felicitación sobre tu experiencia en la clínica oftalmológica. PQRSF General PQRSF query see more Anonymous PQRSF query see more

La Clínica Clofán cuenta con un modelo de convenio corporativo para mejorar la calidad de vida de los colaboradores y su grupo familiar con el ofrecimiento de servicios integrales de Oftalmología. Conoce más sobre este beneficio aquí. Business agreements Clínica Clofán has a corporate agreement model for the continuous improvement of the quality of life of collaborators and their family group by offering comprehensive Ophthalmology services. This is a corporate social responsibility agreement It does not have a permanence clause Access to visual health prevention activities Timely monitoring of the visual health of its collaborators and family group Preferential rates at: Consultation Diagnostic aids Optics Orthoptic evaluation and therapy Surgery (room rights) Access to the free assessment program to stop wearing glasses and eyelid surgery Commercial lines 315 2042031 - 318 4870116 and 4440090 ext. 1156. Preferential rates at: SERVICRÉDITO: Solo WhatsApp 3217011050 asesora María Mercedes COMFAMA: https://www.comfama.com – PBX: 604 360 70 80 COMFENALCO: https://www.comfenalcoantioquia.com.co – PBX: 604 4447110 WOMPI de Bancolombia: escanea el siguiente código QR y sigue los pasos: Por favor tener en cuenta la documentación para su crédito: Carta laboral, dos últimas colillas de pago, copia cédula, cotización de Clofán. La cotización de Clofán se entrega física o a través del correo, una vez se realice la valoración por parte del médico especialista. Para más información de cotizaciones del programa Valoración sin Costo comunicarse al teléfono: 604 4440090 ext. 1868 - WhatsApp: +57 317 5362059 Para más información de cotizaciones particulares al whatsApp: +57 315 7616678

Medellín es la ciudad en dónde se encuentra nuestra sede principal. En Clínica Clofán encuentras los más modernos servicios de una clínica oftalmológica. About Medellin Medellin There are many reasons that make Medellín a destination highly valued by tourists. The city of eternal spring is, in itself, a motif: offers a pleasant climate all year round and it is located in a beautiful valley surrounded by green mountains. With just over two million inhabitants, Medellin It has become famous for the warmth of its inhabitants, the 'paisas'. Climate Medellín has proudly carried the name of the city of eternal spring for many years, due to its privileged climate. The temperature oscillates between 16 ºC and 28 ºC. Although the whole year is relatively stable, there are dry seasons at the beginning and in the middle of the year, while there are rainy seasons in April and October. Locker room The climate in Medellín is temperate, so it is advisable to wear cool and/or cotton clothing. However, at night it is good to have a bag. We recommend the use of sports shoes, since Medellín is a good city for hiking and there are many places to go hiking in its surroundings. Since it has a very active nightlife, it is a good idea to have party and dance outfits. Tourist attractions Museo El Castillo Jardín Botánico Pueblito Paisa Parque Arví Parque Explora Parque de los pies descalzos Reasons to choose Clofan in ophthalmology More than 50 international patients per month, excellent location with transportation and hotels that will offer you comfort in your travels, procedures that allow you to combine tourism and health, and the best quality in medical, assistance, and administrative care. How to get? subway lines Industrial Station populated station taxi available Lodging Places of interest Ibis (Cll 20 # 44-16) Four Points by Sheraton (Cra 43C # 6 South - 100) Stellar (Cll 3 Sur # 43A-64) Dann Carlton (Cra 43A #7-50) Museum of Modern Art Lleras Park Santafe Shopping Center Oviedo Shopping Center river markets

Estas son las políticas de derecho de autor y/o autorización de uso sobre los contenidos de nuestra Clínica Clofán. Policies of Copyright Copyright and/or authorization policies of use of the contents COPYRIGHT In accordance with current legal provisions (Law 23 of 1982 and Decision 351 of the Cartagena Agreement and others that may be considered complementary), the designs, wording and contents of each of the documents and information presented here are protected by the laws of copyright, according to which, except for a license or authorization from the owner, they cannot be photocopied, reproduced digitally or physically, modified in whole or in part or communicated publicly, under penalty of being civilly and criminally liable for infringement of economic rights and/or author morals. The photographs visible on the website were legitimately acquired by entering into the respective copyright assignment contracts with the models, therefore their unauthorized reproduction, copying or use is prohibited. INTELLECTUAL PROPERTY The intellectual property of the contents of the website is either part of the heritage of LA CLÍNICA OFTALMOLÓGICA DE ANTIOQUIA S.A.S or, where appropriate, is owned by third parties who authorized their use on the website or is public information that is governed by Colombian laws on access to public information. The texts and graphic elements that make up the website, as well as its presentation and assembly, are either the exclusive property of LA CLÍNICA OFTALMOLÓGICA DE ANTIOQUIA S.A.S or it holds the necessary exploitation rights. Notwithstanding the foregoing, the trade names, trademarks or distinctive signs that appear or are referred to on the website belong to their respective owners and are protected by current legislation in this regard. The use of distinctive signs owned by third parties will be of an ephemeral nature to the extent that it does not involve a direct exploitation of the sign and therefore will be adjusted to honest uses in commercial matters.

Conoce los requisitos de la Clínica Clofán para la solicitud de la historia clínica de pacientes. Medical history request Requirements for the request of the medical history The history and clinical records are private documents and subject to confidentiality, which can only be known by the user, the health team and the people authorized by current regulations. The request for medical history by third parties can only be submitted with prior written authorization by the user or in cases provided by law. Clofán, seeking to streamline the processes of processing and delivery of clinical records requested by users, presents the requirements demanded at the time of requesting the clinical history: If you are the owner of the medical record, you must request it in person with your identity document at the Document Administration Center window, 11th floor. If you are the father or mother of a minor user: • Original identification document of the father or mother requesting the medical history of the minor. • Identity document of the minor (it can be a copy), identity card or civil registry. If you are authorized by the father or mother of the minor: • Clinical history request letter format, in which you must specify the reasons for the medical history request signed by the father or mother of the minor. • Identity document of the minor (it can be a copy), identity card or civil registry • Original identification document of the person claiming the minor's medical history. If you are a relative or a third party authorized by the user: • Original identification document • Copy of the user identification document • Written authorization letter format specifying the reasons for requesting the medical history, signed by the user and by the authorized person. If you are a relative of a user of legal age in an unconscious or incapacitated state: • Original identification document • Copy of the user identification document • Written authorization letter format specifying the reasons for requesting the medical history and your commitment to use the information only for the aforementioned, preserving its confidentiality and reserve. • Document stating the state of disability or unconsciousness of the user. If you are a relative of a deceased user, you must attach: Letter in which you must specify the reasons for requesting the medical history and minimum data such as ID number, full names and surnames of the applicant. • Original death certificate or copy. • Marriage certificate of the deceased if it is the spouse who makes the request; or if the deceased was not married, but lived with this person, you must bring an out-of-court statement indicating that they lived together. • If the applicant is a brother or sister, you must attach the birth certificate of both the applicant and the deceased, to verify the relationship. • If it is the child or one of the parents who makes the request, you must attach the birth certificate to prove the relationship. • Photocopy of the identity card of the deceased. • Photocopy of the Applicant's identity card. If you only require the result of one exam: You must bear in mind that these documents are also part of the medical history, therefore, they are subject to confidentiality and custody upon delivery. The results of the diagnostic aid exams are delivered at the Document Administration Center window, 11th floor, within 5 business days of the exam. If you are a third party, you must present your identity document, the copy of the identity document of the user who took the exam and sign the required documents at the time of delivery. About letters of authorization: Clofán allows you to download a letter of authorization as an example to follow, but you can manage the content to your preference, guaranteeing that all the minimum data is included, such as identification and names of the applicant, the holder of the medical record, reason for request, date of request and signature. Each time a medical history request is required, it must be with a current date. About the documents presented: The documents presented will be used specifically to validate the information of the request, these can be attached to the medical record for traceability of the process or returned to the requesting user. Cost of the copy of medical history: The printing of the copy of the clinical history does not generate any cost. However, when it comes to long stories, sending it by email will be suggested. Hours of operation: From Monday to Friday from 07:00 a.m. to 1:00 p.m. m. to 06:00 p.m. m. continuous day and Saturdays from 08:00 a.m. to 1:00 p.m. m. at 12:00 p.m. Contacts Phone: 604 444 00 90 ext. 1173 Email: cad@clofan.com

En la Clínica Clofán contamos con profesionales capacitados en diferentes especialidades, ¡haz aquí tu consulta y obtén el mejor servicio! User and his family Talks to the community oriented to issues of promotion and prevention in visual health. its periodicity it is bimonthly. Month Issue Date April April May July August November Glaucoma Optometry Dx aids Cornea Waterfall 1 29 27 22 26 28

El canal de denuncias del Grupo Quirónsalud es un mecanismo seguro y confidencial por medio del cual cualquier persona puede poner en conocimiento hechos que supongan un incumplimiento a las normas internas o externas del Grupo Quirónsalud y sus sociedades controladas… ethical line Ethics is the set of principles and values that govern our behavior. Beyond a statement, we seek coherence between what we say and what we do; For this reason, today we make available the ethical line of the Clofán Clinic under the following premises: The Ethical Line of theClofan Clinic , is a mechanism for reporting alleged irregularities in the behavior of employees and/or specialists, which violates ethics and morality. In this space, you can report a case that you consider contrary to our principles. This line is exclusively for reports of alleged violations of ethics and morals, and complaints or requests should not be reported through this means. The information must be sent to the email: transparencia@clofan.com or from our website. Each case will be reviewed in the first instance and if appropriate, the investigation will begin. In all cases the confidentiality of the information will be respected. Some behaviors that can be reported: He leído y acepto la política de tratamiento de datos personales * Ir al canal de denuncias

¡Tenemos sede con servicios de óptica en Rionegro, oriente antioqueño! - Clínica Clofán. Optics Professional and personalized advice medicated lenses Luxury frames, sun and industrial safety children's line Hours of operation: Monday to friday is from 7:00 a.m. to 5:30 p.m. Saturdays from 8:00 a.m. to 12:00 p.m. Calle 42 No. 56 – 39, Savanna Plaza Shopping Center, local 128, Rionegro – Antioquia- Colombia. East Office: 44817 01 / 318 756 6085

Conoce aquí cómo debes realizar la preparación para tus exámenes oftalmológicos en la Clínica Clofán. Si tienes alguna duda, puedes comunicarte con nosotros. Preparation for exams fluorescein angiography It is an examination that is carried out at the bottom of the eye with an intravenous dye injection, which shows how the retina is anatomically and functionally, specifically the vascular irrigation. Submit a copy of the history or medical referral. Bring the creatinine result (if it was sent to you). Always come with a companion because it is done under pupil dilation. Do not suspend the medications you usually take and bring the formula or name of the same It does not require fasting, a light meal is recommended before the exam Be in comfortable clothes. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 2 hour ocular ultrasound It is an exam that by means of ultrasound evaluates the internal structures of the eye to determine its condition. Submit a copy of the history or medical referral. Suspend the use of contact lenses for a minimum of 3 days. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour eye biometry Through this test, the length of the eye can be measured, allowing the power of the intraocular lens to be implanted inside the eye after cataract surgery to be calculated. Submit a copy of the history or medical referral. Suspend the use of contact lenses at least three days before or according to instructions given by the treating physician. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour Visual field or campimetry Test that determines the width of the field of vision or visual field. It is mainly used in patients with suspected or diagnosed glaucoma. Submit a copy of the history or medical referral. Come rested, the exam should not be done in case of sleepiness, tiredness or difficulty concentrating. Bring the glasses (glasses) you use or the written formula. Do not be with the pupil dilated. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour Electrocardiogram The electrocardiogram evaluates cardiac function through a recording of the electrical activity of the heart. Submit a copy of the history or medical referral. The patient must inform about the medication they are using since some medications can alter the result. Do not exercise before the test and be as relaxed as possible, since any movement can alter the record. Duration 20 minutes Maximum availability of time 40 minutes Electroretinogram and electrooculogram Test that serves to establish the function of some cells of the retina through their stimulation with lights or intermittent patterns. Submit a copy of the history or medical referral. Do not apply makeup on the face. Bring the glasses you wear. Always come accompanied because it requires pupil dilation. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. Duration 20 minutes Maximum availability of time 1 hour clinical face photos Photographic images of different planes of the face and eyes. Submit a copy of the history or medical referral. Come without makeup in the eye area. Duration 20 minutes Maximum availability of time 40 minutes conventional photos of eye fundus and wide field Photographic images of the retina of the eye. They are taken with a retinal camera and are used to record pathologies or as a follow-up. Submit a copy of the history or medical referral. Always come with a companion as it is done with a dilated pupil. Discontinue the use of contact lenses. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes autofluorescence photos Photographs of the retina with the OPTOMAP camera, through a color filter that allows specific evaluation of some structures. Submit a copy of the history or medical referral. Always come with a companion as it is done with a dilated pupil. Discontinue the use of contact lenses. It cannot be done if there is an ongoing ocular infectious process or treatment bring glasses Cures to reduce discomfort to light due to dilated pupil. Duration 20 minutes Maximum availability of time 40 minutes Interferometry or PAM It is an exam that determines the visual acuity that a patient could achieve after cataract surgery. Submit a copy of the history or medical referral. Always come with a companion because in some cases it is done with a dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes pachymetry It is an exam that determines the thickness or thickness of the cornea through ultrasound. Submit a copy of the history or medical referral. Suspend the use of soft contact lenses at least 3 days before and rigid contact lenses at least 8 days or according to medical criteria. Do not wear makeup in the eye area. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes procedure with argon laser The argon laser is a light that produces photocoagulation of the tissues and is used especially to treat retinal pathologies such as diabetic retinopathy. It is also used in the anterior segment of the eye to cauterize some vessels and eyelash follicles. It is only performed by the ophthalmologist. It does not require fasting, a light meal is recommended before the exam. Come with a companion because in some cases the pupil dilates. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 2 hours Specular microscopy (endothelial cell count) Test through which a count is made and the shape of the cells of the corneal endothelium (innermost layer of the cornea) is studied. Submit a copy of the history or medical referral. Suspend the use of contact lenses 3 days before. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes pentacam Examination that analyzes in detail the anterior segment of the eye. Submit a copy of the history or medical referral. Suspend the use of soft contact lenses at least 3 days before and rigid contact lenses at least 8 days or according to medical criteria. Do not wear makeup in the eye area It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 40 minutes YAG procedure laser and laser SLT The YAG laser is a light that produces tissue breakdown by a mechanism called photodisruption. It is used in ophthalmology to make small holes in the iris called iridotomy or also in the posterior capsule of the lens called capsulotomy. The SLT or selecta laser is a variety of YAG laser used for the treatment of some pathologies such as glaucoma. During the procedure the patient receives a light that produces the described effect. It is only performed by the ophthalmologist. It does not require fasting, a light meal is recommended before the exam. Come with a companion because in some cases the pupil dilates. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour ODP (ocular path difference) scan. Examination that records the optics of the eye from the cornea to the retina by means of a scanner. Submit a copy of the history or medical referral. Suspend the use of soft contact lenses at least 3 days before and rigid contact lenses at least 8 days or according to medical criteria. Come with a companion because in some cases it is done with pupil dilation. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 15 minutes Maximum availability of time 40 minutes visual evoked potentials It is a test that records eye activity in the brain. Submit a copy of the history or medical referral. Bring the glasses you use or the written prescription. Children under 5 years of age or with cognitive disabilities bring them drowsy to take the exam while asleep. Bring very clean hair without hairspray or gel to facilitate the adhesion of the electrodes. Avoid makeup on the face. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 2 hours OCT (optical coherent tomography or tomography optical coherence) It is a diagnostic method that allows obtaining high-resolution images of different intraocular structures. Come with a companion because in some cases it is done with pupil dilation. Avoid applying makeup to the eye area. Bring dark glasses to reduce the discomfort of light due to the dilated pupil. In anterior segment OCT to evaluate contact lenses, you must wear them. It cannot be done if there is an ongoing ocular infectious process or treatment. Duration 20 minutes Maximum availability of time 1 hour

¡Postúlate para trabajar con nosotros en la Clínica Clofán! Te invitamos a conocer cómo movilizamos lo mejor de las personas de nuestra organización y qué beneficios tienen. Work with us Trabaja con nosotros At Clofán we achieve shine in the eyes of our collaborators, thanks to 4 beliefs: It inspires us, We encourage, We learn and We are. We invite you to learn about our Culture Map and how we mobilize the best of the people in our organization: Manifesto of a memorable experience We relate harmoniously. We deliver experiences that care for and strengthen our relationship with people, environments, processes, systems, and technology. We identify and resolve needs and expectations, achieving a good memory, a bond that invites you to stay and a bond that invites you to return. We are inspired by a conscious and full life. Our performance is articulated in 6 competencies, achieving as a result a memorable experience: Meet our human talent conscious leadership What characterizes Clofán leaders is consistency in what they do, feel and think. Commitment and passion for what they do. Sense of belonging. At Clofán, being a conscious leader means acting from 5 attributes: At Clofán we don't just receive classes, we don't just read, we don't just think. In Clofán, leaders participate in BOOTCAMP: a leap to conscious leadership. This is a thematic program of short duration, in a practical learning environment based on real cases, necessary skills to start working immediately. Corporate values We are committed to the well-being and collective progress and we act from an ethical and principled treatment; The corporate values defined by the organization are seven: people first, passionate, close, professional, innovative and committed. Conscious and full life In the quality of life pillar, we seek to comprehensively address the needs of our collaborators, seeing them holistically in their daily existence. Based on a portfolio of benefits, we seek to make our collaborators feel happy, committed and satisfied and treat them in a humane way, who are the ones who care for others. Make sure you know, connect and fall in love with the reasons to be part of our organization In the employment relationship we are inspired by a conscious and full life. Our organizational climate delivers episodes of joy, agility, closeness and warmth. Our leadership is inspired by conscious capitalism, we integrate mind, heart, spirit and soul at the service of all people. We believe in long-term relationships, which is why our contract is for an indefinite term. Adults love to learn! At our Clinic you have access to: -Permanent learning and training experiences. -Information on internal calls, in which you can apply if you apply. We believe that family is love, fire and closeness. With us you can choose and enjoy 2 days to dedicate yourself 100% to sharing with your loved ones. You will be able to access the teleworking modality with the help of connectivity (if your position applies). We defend the best of the face-to-face world with the virtual one. We have developed important agreements for you to access services and products while taking care of your pocket. Our organizational culture includes the experience of living together in the second semester. We invite, we pay and you enjoy! We accompany the moments that confront life and, for this reason, we provide assistance for life insurance. We want you to be well! We give you an aid for complementary health plan. We have studied and identified that hot drinks have important benefits on the body and emotional connections, therefore we have a Happy Strip on hot drinks every morning. We believe in cinema as a generator of experiences, reflections and learning, so we celebrate your birthday by giving you a double movie pass. We balance life in all its dimensions, we will offer you food and transportation when we need you to do an extra-work day. UbuntuFest: a fun integration at the end of the year. If you like soccer, a great team awaits you. Special discounts on visual health services for you and your family. Room of the lactating woman: a magical place for our mothers. Flex vacations for leaders. If you are a leader, you have additional days on your legal vacation. In our talent attraction processes, looking for applicants who feel that our superior purpose: "Preserve and improve the quality of life of our patients, with the highest level of scientific and human excellence", is in connection with the personal superior purpose . We place great emphasis on the competencies of being, looking for people who are passionate about delivering a service in a memorable way. Our talent attraction and incorporation processes are developed in different phases. We are permanently open to receive resumes from applicants who wish to be part of the organization via email: empleo@clofan.com . We prefer virtual means to capture resumes of applicants. When applying as an applicant for selection processes at Clínica Clofán, keep in mind in your resume: Clearly indicate your academic training: name of the technique, technology or professional career completed with year of completion and name of the institution. Indicates the work experience with the start and end date of the contract, functions and achievements developed in the position held. Preferably, attached to the resume: diplomas, degree certificates, registration of the sectional health office, RETHUS, vaccination schedule (as applicable). Some employment agencies that Clofán uses to publish your vacancies are: Comfama seine Employment Our social networks: LinkedIn, Instagram and Facebook. Trabaja con nosotros