Contamos con los usuarios de nuestra clínica de oftalmología para optimizar el cuidado de tu vision. Association of users User Association Confirmation ¡Participa! user association HeDecree 1757 of 199 4 defines the Association of Users as a group of affiliates of the contributory and subsidized regime of the General System of Social Security in health, who have the right to use health services, in accordance with their affiliation system, which will ensure the quality of the service and the defense of the user in the institution. Who can belong to the Users Association? Any user who has made use of any of the services of the clinic to Clophan during the last thymus year. Inscription: Yeah If you wish to be part of the Users Association or request additional information, you can contact us at PBX 444 0 0 90 option 4, then option 2 or by mailclientservice@clofan.com Conoce a los miembros de la asociación LUZ MARINA GÓMEZ ANGIE CASTRO MARTÍNEZ GENY DEL SOCORRO GÓMEZ DE URREGO NESTOR JAIRO GALLEGO ROMÁN NORA ELENA GÓMEZ HENAO

Encuentra información de la Clínica Clofán sobre convocatorias, investigaciones, respuestas a preguntas frecuentes y más. 2. Information of interest open data Our health information is of a sensitive nature and therefore we are part of the exceptions contemplated in title 3 of the rule. The right of everyone to life, health or safety. Studies, research and other publications calls Frequently asked questions and answers Document management program Document retention tables Glossary: Membership: It is the act of entering the General System of Social Security in Health that is carried out through registration in the Transactional Affiliation System, for a single time, and registration in a Health Promotion Entity - EPS - or Entity Obliged to Compensate – E.O.C. Affiliate: It is the quality that the person acquires once they have registered and that grants the right to the health services of the benefit plan provided by the General System of Social Security in Health and when they contribute to economic benefits. Additional Affiliate: is the person who, due to not meeting the requirements to be a contributor or beneficiary in the contributory regime, in accordance with the provisions of this part, registers in the family nucleus of a contributing member by paying an additional UPC. Basic data: are the data referring to the member's identification: surnames, first names, date of birth, sex, type and number of identification document and survival condition. Benefit plan: It is the set of health technologies to which members of the General Social Security Health System are entitled, defined in accordance with current regulations, which will be modified and will have the scope determined in the regulations issued by the Ministry of Health and Protection. Social in development of what is established in article 15 of Law 1751 of 2015. Special populations: They are the people who, due to their conditions of vulnerability, marginality, discrimination or in a situation of manifest weakness, according to the provisions of the law or by this Part, must belong to the subsidized regime. Health care: is defined as the set of services that are provided to the user within the framework of the insurance processes, as well as the activities, procedures and assistance interventions in the phases of promotion and prevention, diagnosis, treatment and rehabilitation that are provided to all the population. Benefit Plan Administration Companies, EAPB: The Health Promotion Entities of the Contributory Regime and the Subsidized Regime, Adapted Entities and Prepaid Medicine Companies are considered as such. Health Service Providers: Institutions that Provide Health Services, Independent Health Professionals and Special Patient Transportation Services are considered as such. Mandatory Quality Assurance System for Health Care of the General System of Social Security in Health, SOGCS: It is the set of institutions, norms, requirements, mechanisms, and deliberate and systematic processes that the health sector develops to generate, maintain, and improve the quality of health services in the country. Accessibility: It is the possibility that the user has of using the health services guaranteed by the General System of Social Security in Health. Chance: It is the possibility that the user has of obtaining the services he requires, without delays that put his life or health at risk. This characteristic is related to the organization of the supply of services in relation to the demand and to the level of institutional coordination to manage access to services. Security: It is the set of structural elements, processes, instruments and methodologies based on scientifically proven evidence that tend to minimize the risk of suffering an adverse event in the health care process or to mitigate its consequences. Relevance: It is the degree to which users obtain the services they require, with the best use of resources according to scientific evidence and their side effects are less than the potential benefits. Continuity: It is the degree to which users receive the required interventions, through a logical and rational sequence of activities, based on scientific knowledge. Comprehensive Care: Set of promotion, prevention and care services (diagnosis, treatment, rehabilitation and readaptation), including the required medicines, which are provided to a person or a group of them in their biopsychosocial environment, to guarantee the protection of individual and collective health . Source: Decree 780 of 2016 (single regulatory decree for the health and social protection sector) News Activities Calendar Information for girls, boys and adolescents Additional Information information for women Information for other groups

Encuentra aquí los servicios de consulta especializada de Oftalmología y las subespecialidades - Clínica Clofán. specialized consultation ophthalmology and subspecialties Specialized consultation of Ophthalmology and the subspecialties ophthalmology consultation optometry consultation squint consultation ophthalmopediatrics Retina Cornea eye plastic ophthalmology consultation optometry consultation squint consultation ophthalmopediatrics Retina Cornea eye plastic

En la Clínica Clofán tenemos consulta especializada en Oftalmología y una atención integral, ¡visítanos! specialized consultation of ophthalmology Specialized consultation of Ophthalmology Cornea and refractive surgery Glaucoma neurophthalmology oculoplastic ophthalmopediatrics Oncology Orbit previous segment Ocular surface and uveitis retina and vitreous

Este es un espacio para que realice sus peticiones, quejas, reclamos, sugerencias y felicitaciones, con el ánimo de mejorar y optimizar nuestros servicios en la Clínica Clofán. PQRSF General PQRSF query PQRSF (Requests, complaints, claims and suggestions) This is a space for you to make your requests, complaints, claims, suggestions and congratulations, with the aim of improving and optimizing our services. Data processing authorization: The objective of this questionnaire is to know the level of satisfaction with the services received at the Clofán Clinic. In accordance with the provisions of Law 1581 of 2012, regulated by Decree 1377 of 2013 in relation to the handling of personal data, I authorize the handling of my personal information registered in this questionnaire so that it is treated only for the purpose indicated above. To know ourData protection policy go to www.clofan.com, if you have any comments about it write to us by emailcad@clofan.com . If you agree and want to continue, please check the next option, otherwise you can refrain from answering the survey. Nombre y apellidos o Razón Social de la Empresa* Tipo de documento de identidad o el de la empresa* Número de documento de identidad del usuario o NIT de la empresa* Número de contacto* Email* Servicio por el cual está consultando* Tipo de comentario* Indique dónde quiere recibir su respuesta* Indique la dirección de correspondencia y/o el correo electrónico al cuál le hacemos llegar su respuesta * Objeto de la PQRSF Carga de archivos Subir archivo He leído y acepto la política de tratamiento de datos personales * Enviar

Certificado de que la página web de la Clínica Clofán cumple con los criterios de accesibilidad y legibilidad necesarios según la Ley 1712 de 2014. accessibility certificate VICTOR HUGO ARDILA CARDENAS as Legal Representative of CLÍNICA OFTALMOLOGICA DE ANTIOQUIA S.A.S "CLOFAN S.A.S", with NIT 890933408. That, the text used on the website is a minimum of 12 points, with color contrast that allows its visualization, and with the possibility of enlargement up to 200% without misconfiguring the content. That, the programming code and the content of the website is ordered, with well-used and understandable markup language regardless of the visual aspect of the website, with an organized structure, coherent and unified identification of the links (links/buttons ), and with the possibility of a linear and continuous navigation with those links, including a search engine. That, when browsing the website with tabbing is done in proper order and highlighting the selected information. That, content control with movements and blinking and timed events is allowed. That, the language of the titles, pages, section, links, error messages, form fields, is in clear and understandable Spanish. That the documents (Word, Excel, PDF, PowerPoint, etc.) meet the accessibility criteria established in Annex 1 of Resolution 1519 of 2020 to be easily consulted by anyone. This certification is issued within the framework of compliance with Law 1712 of 2014 on the twenty-nine (29) day of September two thousand and twenty-two (2022). Sincerely, VICTOR HUGO ARDILA CARDENAS Legal Representative I certify

Conoce nuestros equipos láser para el cuidado de tu salud visual. laser equipment laser equipment LenSx for cataract surgery Femtosecond for corneal surgery Excimer laser for refractive surgery Constellation for vitreoretinal surgery YAG ARGON MICROPULSE SLT Subcyclo Laser

Encuentra los informes de estados financieros de la Clínica Clofán. financial statements Financial Statements 2021 Discharge Financial Statements 2020 Discharge Separate Financial Statements and Disclosures Discharge Statement of Comprehensive Income Discharge Financial Statements 2019 Discharge

Conoce cómo puedes llegar a nuestra sede en la Torre Médica Ciudad del Rio - Medellín. ¡Mira aquí las rutas de acceso desde diferentes puntos de la ciudad! Access routes and map Medical Tower - Ciudad del Río Carrera 48 No. 19A – 40, Medellín Colombia www.clofan.com internationalservices@clofan.com Metro station Bus station industrial Populated Sabaneta bus Envigado Bus Circle Bus 303 Executive bus Sabaneta How to get to Medellin? Medellín can be reached by air or by land. To do it by plane, there are two airports that provide service: a regional one, located in the city, and an international one, located in Rionegro, approximately 45 minutes away. If you are going to enter the city by road, there are several national trunks that connect it and two transport terminals for those who use the public service. Medellín is connected to the country through the Medellín-Bogotá highway, the Troncal de la Costa, which connects it with Cartagena; that of the Coffee, towards the west of the country; the road to Quibdó and the exit through Puerto Triunfo, towards Bucaramanga. Medellín has two transport terminals, one in the north and one in the south. Buses to Bogotá and the Atlantic Coast leave from the Terminal del Norte. From the South Terminal, those that go to Cali, Manizales, Pereira and Armenia. Together, they transport 26 million passengers, through 78 companies that travel to 155 destinations. Transport Meter metrocable Metroplus The Metroplús is a bus system integrated into the Medellín Metro. To get to Clofán you can take lines 1 and 2, both of which go to the Industriales station. Trolley car The tram is an electric railway line that connects some neighborhoods in the eastern part of the city with the San Antonio Metro station. If you want to take the Tram, arrive at the San Antonio station and transfer to Line A of the Metro. Take the train towards La Estrella and get off at the Industriales station. buses The city has several bus routes. We tell you the ones you can take that go through our Clofán Clinic: Bus routes 132 and 132A Poblado – Éxito, of the Integrated Transport System of the Aburrá Valley (SITVA). Route M 36 Vegas: Dorado/La Paz Vegas by Buses Envigado The route M 41 Gascony of Buses Envigado Route 302 Circular Sur de Buses de Medellín taxi We share the contact of some taxi companies. You can request the service by phone: Andalusian Tax: 034 – 4445555 Taxi Celusuper: 034 – 2222222 Individual Tax: 034 – 4440888 The Medellín Metro is a mass transportation system that connects several municipalities of the Aburrá Valley. It has the following lines: Trains: Lines A and B Metrocable: Lines H, J, K and L Tram: T-A Line To get to Clínica Clofán, we recommend that you take Line A of the Metro until you reach Industriales station, the closest to our Medical Tower. Once at the Industriales station, you must go to the right, you will find the Punto Clave Shopping Center. There you must turn right again and walk south until you reach the Medical Tower. The Metrocable is an air transportation system. All its lines are integrated with lines A or B of the Metro stations. Once there, you must look for the train that goes to La Estrella and get off at the Industriales station.

Haz clic y agenda tu cita particular para recibir atención especializada en oftalmología y todo lo relacionado con el cuidado de tus ojos. private appointment policy and prepaid New WhatsApp number for private, policy and prepaid appointments. Remember that private users, of prepaid medicine and policy, can request an appointment through the WhatsApp of the clinic, writing to the new number: 315 761 66 78

Este es un mecanismo de la Clínica Clofán de reporte de presuntas irregularidades en los comportamientos de los empleados y/o especialistas, que atente contra la ética y la moral. ethical line Programa de transparencia y ética empresarial Código de conducta - Español Código de conducta - Inglés

¡Encuentra los testimonios de nuestros pacientes! En la Clínica Clofán trabajamos por tu salud visual. Testimonials Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Testimonios Milena and her son are visiting us from Curacao! Here they tell us how their experience has been. Emilia Groeneveldt visits us from Bonaire and in this video she tells us about her experience in Clofán. Olga Echeverry is based in the United States and came to our clinic to undergo refractive surgery and be able to forget about the discomfort of glasses. Fazal Ata Baboe is originally from Suriname but works as a general practitioner in St. Eustatius. He visited us to treat his eye problems and today he tells us how his experience was. Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Edseline María Elisabeth Statia visits us from Bonaire and recommends the services of the Clofán Clinic. Emilia Groeneveldt bonaire "I am very happy because thanks to the operation I can now see much better, my vision is clearer." Maria Mercedes Cambero Saint Eustatius “The doctors are very efficient and have a lot of patience to treat us.” Olga Echeverry USES “They have treated me very well. An impressive human quality. I'm excited to be so blessed." Emilia Groeneveldt bonaire "I am very happy because thanks to the operation I can now see much better, my vision is clearer." Maria Mercedes Cambero Saint Eustatius “The doctors are very efficient and have a lot of patience to treat us.” Olga Echeverry USES “They have treated me very well. An impressive human quality. I'm excited to be so blessed." Emilia Groeneveldt bonaire "I am very happy because thanks to the operation I can now see much better, my vision is clearer." Emilia Groeneveldt bonaire "I am very happy because thanks to the operation I can now see much better, my vision is clearer."